zoom calls between senior opposition figures leaked online

Between May 13 through 17, four different video clips from private Zoom calls were leaked online. The videos were taken from calls that took place between senior members of the National Council of Democratic Forces (NCDF), an alliance representing several opposition parties in Azerbaijan.  The members of the council called the leak a cybercrime committed on behalf of the ruling government. Some have called on the authorities to investigate as this is a breach of privacy according to national legislation, while others, claimed authorities were using NSO Group’s Pegasus spyware.

Until now, no clear evidence emerged indicating that indeed, Pegasus is being used in Azerbaijan. And while AIW continues its investigation into the recent leak, here is a detailed look at other available surveillance and disruption technology the government of Azerbaijan has purchased over the recent years that have the potential of eavesdropping on users’ devices. That, combined with the recent numerous reports about the Zoom app’s security vulnerabilities may provide at least some answers.

What spyware technology Azerbaijan has purchased until now

The interest in snooping on Azerbaijani nationals is not something new for a country that has been criticized by international human rights watchdogs for years over its poor record on human rights and freedoms.

In 2012, an investigative documentary film revealed how companies owned by Teliasonera [namely Azercell in Azerbaijan at the time] “allowed for “black box” probes to be fitted with their telecommunication networks. These boxes allowed for security services and police to monitor in real-time and without any judicial oversight all communication passing through, including texts, internet traffic, and phone calls.”

Two years later, Azerbaijan investigative journalist Khadija Ismayilova revealed that the country’s largest telco had ties to the ruling family, namely to the two daughters of President Ilham Aliyev, raising questions about Internet surveillance and communications security.

The same year, Citizen Lab, identified Azerbaijan, among potential customers of Milan based Hacking Team that sold surveillance equipment called Remote Control System (RCS) to Azerbaijan as well as many other countries whose rights and freedoms record been marred with violations.

“The capabilities of its flagship product, the Remote Control System (RCS), include extracting files from a targeted device, intercepting emails and instant messaging, as well as remotely activating a device’s webcam and microphone.”

Source: New traces of Hacking Team in the wild

Among significant features of RCS are:

  • capture data that is stored on a target’s computer, even if the target never sends the information over the Internet;
  • enable government surveillance of a target’s encrypted internet communications, even when the target is connected to a network that the government cannot wiretap;

  • copy files from a computer’s hard disk, record skype calls, e-mails, instant messages, and passwords typed into a web browser;

  • turn on a device’s webcam and microphone to spy on the target

Moreover, the same CitizenLab report identified an active endpoint in Azerbaijan that was active between June and November 2013 – the year, when Azerbaijan had its presidential election [October] and accidentally announced the results of the election over an app before the voting even began.

In 2015, Organized Crime and Corruption Reporting Project (OCCRP) confirmed that the Azerbaijan government was indeed a customer of the Hacking Team. Pointing at records showing the country’s Ministry of Defense among the company’s clients.

Also in 2015, the Azerbaijan government expressed interest in purchasing Dataminr technology for its ability to “explore an individual’s past digital activity on social media and discover an individual’s interconnectivity and interactions with others on social media.”

The company’s 2015 marketing material, […] suggests that identifying individual users was a key part of Dataminr’s pitch to foreign governments by allowing users to quickly locate the “original source” behind a breaking news alert, and then find that person’s most popular tweets, what hashtags they have used in the past, and who has shared their tweets.

AIW reached out to Dataminr to confirm whether the transaction took place and received the following response:

“We currently do not have any relationship with the Government of Azerbaijan nor do we intend to do so in the future.”

The same year, the government purchased specialized security equipment – Deep Packet Inspection (DPI) to be used to monitor and block social media during the first European Games, Baku was hosting. The equipment was purchased for 3millionUSD from an Israeli company Allot Communications.

In 2016 before access to independent online news platforms is blocked, evidence shows, how the government was behind generating artificial internet network congestion within Azerbaijan to prevent access to RFERL Azerbaijan Service; VoA; and Meydan TV. The same year, first mass, spear-phishing attack targets prominent rights defender and former political prisoner Rasul Jafar.

In March 2017, the same DPI technology that purchased in 2015, is used to block some of the main independent media platforms in the country.

Also in 2017, Azerbaijan purchased another Israeli surveillance product, Verint Systems which was used in targeting of LGBTW+ on Facebook.

“I was training [clients on the use of Verint software] in Azerbaijan,” related Tal. “One day, the pupils came to me during a break and asked how they could [use the software to] determine someone’s sexual preference on Facebook. It was only later, when I read about the issue, that I discovered the country is notorious for persecuting the [LGBT] community. Suddenly things came together,” said one former Verint employee in an interview.

In general, the volume of digital attacks on representatives of civil society in Azerbaijan has been on the rise in recent years and especially since 2018. This was also highlighted in 2018 by Access Now, Digital Security Helpline. Many of these and other cases were covered here and here.

Meanwhile, AIW also looked into the possibility of Pegasus software being used in Azerbaijan following the claims made by some of the civil society representatives in the country. So far, AIW found no evidence for this to be the case. However, there is plenty of other technology available that can help the ruling government to eavesdrop and snoop around.

Taking into account Zoom vulnerabilities

Over the recent months, a number of reports on Zoom’s security vulnerabilities have also made it clear, that without E2E (end to end corruption) and with several other security-related shortcomings, Zoom does not offer, fully secure communication platform and that potential loopholes within the program may have made the leak reported in Azerbaijan possible.

  1. according to researchers at Morphisec Labs there is a Zoom app bug that can enable malicious actors to record Zoom sessions and capture chat text without any of the meeting participants’ knowledge. The malware also prevents any users in a meeting from being made aware of the recording;
  2. malicious actors can assume control of a Zoom user’s microphone or webcam;
  3. Zoom could be compelled to hand over data to governments that want to monitor online assembly or control the spread of information as activists move protests online;

The last point, is especially important, as unlike companies like Google, Facebook an Twitter, Zoom is yet to release information about whether there have been cases of government requests for data it gets, and how many of those requests it complies with. The company was encouraged to do so following an open letter and Zoom promised to publish a transparency report.

Back to Azerbaijan

Taking into account the history of surveillance and equipment purchased by government vendors over the last decade, the consistent crackdown against activists during COVID, it is likely that combined with Zoom’s security vulnerabilities, the leaked video calls were recorded by a third actor, and later leaked online for the purpose of sowing discord among opposition groups.

political activist targeted online

For almost a month now, political activist, Bakhtiyar Hajiyev has been the target of multiple forms of online attacks. In an interview with AIW, Hajiyev said, from being impersonated online and fake social media accounts in his name, calling for protests, to on-going attempts to break into his social media accounts, it is a comprehensive list, the attacks are well-coordinated and they originate from the law enforcement agency. 

Hajiyev explains that he can get, at least ten passwords reset requests a day for messaging services like Whatsapp, his social media accounts on Twitter, Instagram and Facebook as well as applications like Paypal and Uber. “I have been getting password reset requests on platforms and accounts I never visited before or never set up. And in addition to all the social media accounts, there is the e-government portals that too inform me, of password reset requests.” 

In one screenshot Hajiyev shared with AIW, there is evidence of countless incoming missed calls from numbers registered to the US and UK. These happen during certain hours of the day explains Hajiyev. Similar phone calls have been reported by other political activists too.   

“I also receive calls from people who have been humiliated and called names online and then given my mobile number by the perpetrators, telling them to call me, since it is my doing. So I end up explaining to people that it was not me and that I would never do anything like this to anyone,” explained Hajiyev. 

The offensive language is also being used against government officials and the ruling family explains Hajiyev. 

Hajiyev believes it is his activism and outspokenness online that triggers these attacks. Whenever he has posted something that is clear evidence of an act of corruption, or a cover-up of government dealings, has been subject to similar forms of attacks and harassment. Taking into account, that it is not just him, but many other activists who are facing similar attacks, the intensity and the wide range of the attacks are indicative that they are coordinated and originate from one source – the law enforcement. 

“These things are being done, in order to avoid any sort of political mobilizing once the quarantine period is over,” Hajiyev told Azadliq Radio in an interview on May 24.

“I have informed the State Security Service about these attacks and I have shared all the necessary information. And although I have been promised an investigation and answers, I am yet to see anything,” Hajiyev told to AIW.  Hajiyev also told AIW that his name appears in message exchange among police officers [whoever has access to these numbers, must be affiliated with the authorities because these are personal numbers of police explains Hajiyev] attempting to incriminate Hajiyev.

Most recently, Hajiyev was harassed in a post written by the ruling party’s youth branch.

AIW continues to document this and other digital attacks and threats against representatives of Azerbaijan Civil Society. 

social media activist arrested [updated June 22]

[Update] On June 17, Irshadov was reportedly detained over a social media post. According to Meydan TV, the blogger was detained for criticizing a new quarantine rule restricting the reopening of some mosques that was introduced by the Cabinet of Ministers. Irshadov was released after a preventative discussion, reported Meydan TV.

May 18, activist Elvin Irshadov, known online as “Umari Ali” was reportedly arrested in the city of Lenkoran. A court in Lenkoran sentenced Irshadov to 16days in administrative detention on charges of disobeying police orders on May 19.

Irshadov is known for his critical posts online and has been previously warned by city police over his online activism. In one of his recent social media posts, Irshadov criticized authorities over the recent dismissals of city administrative officials calling it a political cover-up.

Irshadov, is not the first activist targeted for online activism. In recent weeks, scores of activists were targeted by authorities across the country.

news agency website DDoSed [updated]

Turan, Azerbaijan’s independent news agency was subject to multiple DDoS (Distributed Denial of Service) attacks and was briefly blocked. 

The incident took place between May 15 through 18.

The Agency’s Director, Mehman Aliyev said the hosting provider for the news agency failed due to an overwhelming amount of incoming traffic.

In an interview with AIW, Aliyev said the team spotted something was wrong on May 15 and immediately informed the host providers. “We were forced to stall all the work on the website by May 16 as the attacks were very serious. And although the website is operational, it will take time to fully secure the platform,” explained Aliyev. 

A DDoS attack makes an online service unavailable as a result of incoming traffic from multiple sources making the hosting server unable to run as usual.

The agency head suspects authorities may be behind the attacks. “The equipment purchased by the authorities is being used not only against independent online news platforms, but also on Facebook, where political activists, journalists, and the news’ social media pages are targeted,” said Aliyev in an interview with AIW.

This is not the first time online news platforms are DDoSed in Azerbaijan

Over the years, authorities have been targeting Facebook pages and profiles of popular political activists as well as media platforms.

Responding to the attacks, Reporters Without Borders condemned the attacks:

Meanwhile, on May 21, Investigative journalist, Khadija Ismayilova wrote that the Ministry of Communication, High Technologies, and Communication has sought court approval to prevent access to online news platforms Azadliq Radio, Meydan TV, Turan TV, and Azadliq newspaper via Facebook and VPN services.

Equipment

According to detailed reporting carried out in April 2018, by Virtual Road—a secure hosting project run by the media foundation Qurium, the government of Azerbaijan has been relying on Deep Packet Inspection (DPI) since March 2017. This equipment was purchased from an Israeli security company called Allot Communications. Reports by Virtual Road have shown evidence of the denial of service and other attacks against independent and opposition media news sites, that were traced to IP addresses associated with the government. This timeline describes how over the years, the government in Azerbaijan became aware of digital tools, for targeting civil society, especially at the time when much of the conversation was shifting online, amid on-going crackdown. 

AIW has been monitoring these and other attacks since October 2019: 

  • in October opposition movement Facebook page was hacked;
  • in November, a political figure’s Facebook page was hacked;
  • in December, leader of an opposition party had his Instagram account hacked into;
  • also in December, an activist’s YouTube channel was targeted;
  • in January, mass phishing attack targeted a significant number of civil society representatives;
  • also in January, the political figure targeted in October via her Facebook page was once again a target;
  • in February, several social media accounts affiliated with an opposition party were hacked;
  • in March, Facebook pages affiliated with an online news platform were targeted;
  • also in March, a group of activists was targeted online;
  • in April, journalist’s YouTube channel was targeted and videos were taken down;
  • also in April, a journalist was targeted online in a targeted online harassment campaign; 
  • also in April, former political prisoner, parliamentary candidate reported multiple break-in attempts into his social media platforms – Facebook, Twitter, and Instagram;
  • in May, political figure targeted in November and in January was yet again, a target;
  • and other forms of legal constraints and technical interference.

 

During C19 authorities paid special attention to social media platforms and targeted several activists calling them in for questioning, arresting them, or imposing fines.

Mehman Aliyev considers these attacks an attempt to suffocate free speech. In an interview with Azadliq Radio in April, the head of Turan News Agency, said, “based on our previous experience we know it is the government behind the attacks. It is just now, they are more serious.” Aliyev believes it is the fear of the looming financial crisis and the social tension that is making the ruling government fearful of any criticism. 

two editors of online news platforms arrested [updated May 27, 2022]

[Update May 27, 2022] Afgan Sadigov was released from jail on May 27, following a presidential decree that called for the release of over 200 prisoners from jail. 

[Update] According to Azerbaijan Service for Radio Free Europe, Afgan Sadigov’s sentence was reduced in a Supreme Court ruling on July 2. The original sentence of 6 years was reduced to 4, reported the service. 

On March 30, Sadigov’s wife, Sevinc Sadigova reported she was being blackmailed by the State Security Services threatening her with releasing personal videos of Sadigova. Afgan Sadigov has been on a hunger strike for 147 days now. On the 80th day, he lost consciousness and fell into a coma. After that, he was put on artificial feeding but has denied that in the past week as well said Sadigova. Following her statement about threats, the Prosecutor General office issued a warning to Sadigova denying allegations made by the journalist’s wife. In a statement obtained by Meydan TV, the Prosecutor General office said, that they would take legal action against Sadigova and those who spared such false and biased information on social networks and in the media, calling to refrain from such illegal actions.

According to existing national legislation, sharing, spreading, or selling video and photographs of people’s personal lives is punishable by a fine [1000-2000AZN], public work [240-480 hours], or correctional work [up to 1 year]. If this information is obtained by officials or via drones it is punishable by deprivation from official work for up to three years, up to two years of imprisonment, or up to two years of restricted freedom.   

February 7, on his 95th day of hunger strike, journalist Afgan Sadigov is experiencing memory loss said Sadigov’s wife, Sevinc Sadigova in an interview with Turan News Agency. Sadigova also said, her husband lost consciences on the 80th day of the hunger strike, and as a result fell into a coma. Although he regained his consciences his condition remains critical. Sadigova also said, that her husband has been receiving food injections through a tube.

January 28, the court of appeal reduced the sentence of Afgan Sadigov whose health condition remains critical Turan News Agency reports. The Sumgayit Court of Appeal in a hearing where Sadigov was absent ruled to reduce the seven-year sentence to 6. Speaking to Turan News Agency Sadigov’s lawyer Elchin Sadigov [not related] said the defendant intends to file a cassation appeal with the Supreme Court and the European Court of Human Rights. Meanwhile, the journalist’s wife, Sevinc Sadigova said the decision is a travesty of justice sentencing her husband to death

On January 10, the family members of Sadigov reported his health was in critical condition and that the journalist was at the Penitentiary Service medical ward. Attempts to receive a comment from the Penitentiary Service were futile according to Azadliq Radio. 

On November 3, Afgan Sadigov was sentenced to seven years. In protest to the sentence, Sadigov, went on a hunger strike as of November 4. Meanwhile, Sakit Muradov, who was tried together with Sadigov was absent during the court hearing. According to Azadliq Radio reporting, Muradov was not detained during the investigation and was placed under police surveillance instead. Unlike Sadigov, Muradov received a suspended sentence.

On May 13, editors Afgan Sadigov, from AzelTV and Sakit Muradov, from Xeberfakt.az were reportedly arrested on charges of extortion. The two were allegedly caught during operation. 

According to a statement issued by the Prosecutor General office, both men demanded a total of 15,000AZN from the officials at Sumgayit City Executive power in an exchange for not running a series of stories on their respective websites. The statement claims, both journalists were caught having received 10,000AZN. 

If found guilty, both journalists are facing up to ten years in jail. 

Previously Sadigov was arrested in November 2016 on charges of hooliganism. He was sentenced to two and a half years in jail in January 2017. Sadigov was released in May 2018. 

The same year, Sadigov was sentenced to 30 days in administrative detention for allegedly disobeying police orders. Upon his release, Sadigov said he was innocent and that he was tortured in detention. At the time, the Ministry of the Interior did not comment. 

In November 2018 Sadigov was sentenced once again to a month in prison on charges of disobeying police and/or military officer. 

Sadigov is known for his criticism of the government in his social media posts and statements. Ahead of this recent arrest, Sadigov reportedly shared a story about rape which was refuted by the Prosecutor General.  

opposition leader’s mobile and internet cut off ahead of live interview [last updated September 4]

[UPDATE] September 4, in an interview with independent Turan News Agency, Ali Karimli confirmed that he remains cut off the internet. His cellular signal also stops functioning after 8 pm every day. 

August 6, Baku Court of Appeal rejected to evaluate opposition party leader Ali Karimli and his wife, Samara Seyidova’s complaint against the Ministry of the Interior, Ministry of State Security, Special State Security Service, Transportation, Communication and High Technologies Ministry, Azercell mobile operator and AzQtel Internet provider. Having exhausted all domestic remedies, Karimli now intends to take his case to the European Court of Human Rights. Him and his family remain without access to Internet. 

June 23, the Nasimi District court rejected to evaluate Ali Karimli’s complaint. The court returned the appeal on the grounds the claim was not substantiated. “The documents on the termination of the Internet service by – Azercell LLC [mobile provider] and AzQTel LLC [internet provider] – were not attached to the appeal,” wrote the judge. The party leader said he had no expectation that the court would consider his lawsuit in a statement issued later by the Popular Front party. 

Ali Karimli filed a lawsuit against two companies, Azercell and AzQTel and called for the involvement of the Ministry of Transport, Communication and High Technologies as a third party. In a statement issued by Azercell earlier, the company claimed it had nothing to do with the issue and that it does not discriminate against any of its clients based on their political views. 

Meanwhile, AIW was informed by several users, they received an SMS notification that the Internet was blocked by the operator [in this case, Azercell] in the same location, where Karimli lives. 

Regarding home internet connectivity issues, one expert told AIW that most Wifi modems, if supplied by the carrier can be configured remotely, including rejecting devices to connect, null-routing packets [when a network route goes nowhere – meaning that the matching packets are dropped (ignored) rather than forwarded, acting as a kind of very limited firewall], rejecting handshaking [handshake is executed when a client wants to join a protected Wi-Fi network and is used to confirm that both the client and access point possess the correct credentials], and other forms of interference.  

May 13, marks one month since the leader of Popular Front, Ali Karimli, reported internet outage at his apartment in Baku. Since the incident was first reported, Karimli had access to the mobile internet only a handful of times. His network signal is only available until 8pm daily.  In a Facebook post, Karimli wrote on May 3 he explained that the modem he was using at home (Sazz), was taken for inspection by the company on April 17. However, since then, he has not heard back from the company even though he was told, it would take up to three business days to inspect the device. Karimli also said in the post, that all of his communication/messenger applications have been either hacked or being used by a third party. Meanwhile, his mobile operator Azercell told BBC Azerbaijan Service that there is a significant decline in the quality of its services due to heavy traffic observed during the quarantine regime.

April 28, Ali Karimli and his wife, Samara Sayidova took their mobile provider Azercell and internet provider AzQTel to court. 

April 24, in a statement issued by Azercell, the mobile operator claims it was not involved in blocking Karimli’s access to mobile networks or the internet. The company also said they had nothing to do with Karimli’s Whatsapp and Telegram accounts getting hacked. 

April 20, Ali Karimli continues to report disruptions, in the mobile and internet connections at his home in Baku. Meanwhile, the spokesperson for the Ministry of the Interior Ehsan Zahidov told Turan news agency that Karimli should request his mobile, and landline operators and Internet Service Provider to respond to the technical glitches. In an attempt to reach out and have an explanation, neither of the sides, have acknowledged their client having any issues. Having no mobile signal or landline, also means that Karimli cannot leave the house for either himself nor his family can request permission to leave via SMS – a new permission-based system introduced in early April to combat the COVID19 pandemic. The same day, Karimli’s WhatsApp and Telegram accounts are hacked. The party’s management statement holds the mobile company responsible accusing it of having shared the login info with the perpetrators.

On April 13, Ali Karimli, leader of an opposition party Popular Front, was cut off the internet several minutes before a live interview with US-based journalist Sevinc Osmangizi. Despite several attempts to re-connect, Osmangizi was unable to re-establish the connection.

Opposition leader reported both his home internet and mobile network were down. Similarly, his family members were too cut off the internet and lost mobile connections.

At the start of her show that aired on April 13, journalist Osmangizi told her viewers that clearly, the disruption was intentional. Because she had no issues speaking with Karimli an hour ahead of the interview.

The Ministry of Transportation, Communication, and High Technologies is yet to issue a statement or provide an explanation.

Although the network and connection were reportedly back on April 14, it was cut off again a few hours later – once again, ahead of the opposition head attempt to join Osmangizi on her show.

As of April 15, the disruptions continue.

***

Alasgar Mammadli, a media law expert, explains that the answer to the question of whether mobile operators in Azerbaijan maintain the confidentiality of their customers is inherently hidden in the recent statement issued by Azercell. 

“In its activities, the company is guided by the Azerbaijan Telecommunications Law and treats all customers equally, without making a difference between them because of their political views. The company pays special attention to the confidentiality of customer data and information about the number used by any subscriber cannot be provided to the third parties, except as provided by law.”

It is clear explains Mammadli, that this is what the statement actually implies: “… guided by the current legislation on telecommunications […] except as provided by law.” Read between the lines, “I provide information during search operations and I am obliged to keep it secret,” explains Mammadli. At the end of the day concludes Mammadli, what is happening to Karimli is illegal and discriminatory.

Opposition activist, Instagram account hacked [updated]

May 9, Azerbaijani politician, Gultekin Hajibeyli’s Instagram account hacked and taken down. Instead, a fake profile impersonating Hajibeyli was set up, with her private mobile phone number shared publicly in the profile description. Hajibeyli, was targeted online previously.

Such attacks are common in Azerbaijan, where opposition politicians and independent activists are targeted online. Account “break-ins”, impersonations, blackmailing posts, content takedown requests on YouTube for alleged copyright violations are among some of the popular harassment tactics in practice.

Unlawfully obtained personal information of intimate nature, including photos, videos, and email exchanges are commonly used to target women activists. A most recent example is an online harassment campaign launched against political activist and former political prisoner Ilkin Rustamzade’s wife, Amina Rustamzade. Leaked personal pictures were shared on Facebook and Instagram by various accounts.

On May 12, the account impersonating Hajibeyli was successfully removed from Instagram.

On May 13, a new fake Instagram profile was created.

independent news site hacked

On the morning of April 22, an independent online news platform, abzas.net noticed strange activity on its website. Not only did the website lose, a month worth of published articles, but that some articles’ headlines were also changed. 

In an interview with AIW, the website’s editor Ulvi Hasanli confirmed the attack. Hasanli said, this was not the first time, the website was under attack. “We have experienced DDoS attacks every month for a year between 2016 and 2017. Eventually, abzas.net was blocked in Azerbaijan and the website switched to .org”. 

Hasanli confirmed that the team was able to restore back the missing articles and reverted back changed headlines. 

While the team continues to investigate the source behind the attack, in an interview with Azadliq Radio, Hasanli said, they will seek legal remedy once they have sufficient evidence.

internet is reportedly down across Azerbaijan

On April 21, several cities and administrative districts across the country reported experiencing internet disruptions.

The disruptions were reported on DeltaTelecom one of the only two companies in Azerbaijan licensed to connect international internet traffic [the second one being AzerTelecom]. Delta Telecom is considered the backbone internet provider in Azerbaijan and handles most of the ISP traffic. It owns a data center and provides hosting services.

One earlier report claimed the disruptions were the result of problems in the internet traffic coming in from Russia. The nature of these problems was not identified. And became clear shortly after, that this was not indeed the cause for disruptions.

According to Osman Gunduz, the head of Azerbaijan Internet Forum, it was the damage to the fiber optic cables connecting Delta Telecom’s second main center and the backbone itself during street excavations. As a result, Delta Telecom’s second main center started experiencing connectivity issues. This resulted in several ISPs and large companies experiencing major internet connectivity disruptions.

The Ministry of Transportation, Communication, and High Technologies (MCHT) is yet to issue a statement. In an interview, with a local online news platform Gafgazinfo the spokesperson Gunel Gozalova said the problem was not the damage caused to existing underground cables but issues with the commercial provider bringing Internet traffic into the country. “As a result of the countrywide quarantine regime during COVID19, many companies shifted their work to an online regime. The same goes for the education system where classes are now conducted in an online format. As a result, the country’s broadband internet network is overloaded. And sometimes, the preferred device installed at people’s homes does not meet currently increased demands.”

The spokesperson assured the ministry is doing its best to meet the spike in demands, working with experts around the clock.

It seems the spokesperson missed the memo [and so did the main news agency APA] from Delta Telecom because according to this media platform, who spoke with the director of the main internet provider [Public Television Channel] Delta Telecom, the disruptions were caused by “cable outage” during maintenance excavation work around one of capital’s automatic telephone exchange [ATS] locations.

As of April 22, Internet users across the country including in the capital continued reporting of weak signal or on-going disruptions in connections.

This is not the first time, major disruptions have been reported across the country.

In November 2015, massive Internet outage caused by a fire at a landline of the major Internet provider “Delta Telecom” left the country disconnected for at least 6 hours. In August 2016, some users experienced problems establishing an internet connection for several hours as a result of problems with Delta-Telecom’s infrastructure or as a result of debts owed by smaller providers to Delta Telecom. In October 2017, the MTCHT announced slow internet traffic across 23 regions due to AzTelekom’s [second government-owned internet provider] maintenance work to improve connectivity. In early July 2018, the country experienced its worst blackout in decades after a fire broke out at the country’s largest power plant.

In addition to accidents, technical, and other maintenance-related disruptions, there are intentional restrictions reported during certain political occasions such as political rallies or international events. In 2016 during the country-wide referendum, Virtual Road documented how authorities generated artificial internet network congestion within Azerbaijan to prevent access to the websites of both RFE/RL’s Azerbaijan Service and the Voice of America’s Azerbaijani services. 

During the Islamic Solidarity Games, there were reports of users having difficulties accessing and using Skype, Viber, and WhatsApp. Only after the games were over, the Ministry of Transport, Communications, and High Technologies issued a statement confirming, “Temporary restrictions to telecom services (Skype, Viber, WhatsApp,etc.), [were] imposed in Azerbaijan as part of security measures during the 4th IslamicSolidarity Games.

Opposition activists say internet service sometimes slows down or stops working completely in the hours before rallies are set to begin. Similarly, residents in neighborhoods where rallies often take place, too have experienced connectivity issues for the duration of these events. In response to these disruptions, local ISPs argue that the connectivity issues are directly linked to the number and density of users gathered in one place during that specific time.

And last but not least, the quality of the internet in Azerbaijan lags behind even its closest neighbors. According to the annual Freedom on the Net report, in Azerbaijan, “the fixed broadband market lacks equality between operators. The absence of regulatory reform also inhibits the development of the sector. Osman Gunduz cites Azerbaijan’s underdeveloped infrastructure as a key obstacle toward attaining greater access and higher connection speeds. And in his most recent Facebook post, Gunduz wrote that the recent disruptions attest to existing problems despite the on-going effort invested in setting up stable information infrastructure in the country over the recent years.

political activist’s partner harassed online [Last update June 17]

June 17, Amina Rustamzade, wife of activist Ilkin Rustmazade attempted suicide after numerous posts violating her right to privacy [see below]. Rustamzade overdosed herself with sleeping pills. She was taken immediately to a clinical center where doctors were able to stabilize her condition. While her condition is stable, the perpetrator behind the harassment against Amina remains at large. Ilkin Rustamzade wrote on his Facebook, that his wife, received yet another message from the same user with the message “If Ilkin is not silent, then what happened earlier will happen again.”

***

Ilkin Rustamzade is a former political prisoner and activist who spent six years in jail on bogus charges. He was arrested in May 2013 on alleged hooliganism charges. Additional charges – inciting violence and organizing mass disorder in connection with a peaceful protest in 2013 – were added during his pre-trial detention period. Rustamzade was sentenced to eight years in jail in 2014. He was recognized “prisoner of conscience” by International rights watchdog Amnesty International.

Authorities released Rustamzade in March 2019 following a presidential pardon decree. But threats and harassment against him continue.

On April 7, Rustamzade was contacted by this profile on Facebook. The person behind the profile introduced himself as an officer working for the Special Security Services in Azerbaijan. In the brief exchange this person had with Rustamzade, he kept removing all of the messages after they were sent. As a result, there are few screenshots that actually contain any evidence of this person threatening Rustamzade.

In one message, the user tells Rustamzade to stop the campaign the activist started on change.org. The campaign calls on the Azerbaijan authorities to allocate funds for families who have been affected by the global pandemic that has also reached Azerbaijan. When Rustamzade refused to remove the campaign, that is when the person threatened Rustamzade to humiliate him and his family.

Shortly after, a Facebook page (that has now been successfully removed) was set up, with intimate pictures of Rustamzade’s wife Amina Rustamzade and posts using humiliating language.

On April 8, a new Facebook page was set up with similar content. There is also, an Instagram post, that was shared by this account on the social media platform. In addition, his fiance’s profile appears to have been added to an escort website with personal information including phone numbers.

Also on April 8, Rustamzade’s father, Bakir Khalilov was taken by the police when they could not locate Ilkin Rustamzade at his family home. When Rustamzade called to speak with his father, the police interrupted the conversation, took the phone away from the father and told Rustamzade unless he comes to the station, his father will be arrested. When police showed up at his father’s house, they claimed Rustamzade violated quarantine laws by leaving the house without informing the law enforcement. This is a new regulation that was introduced on April 5. Rustamzade moved out on April 2. Three days before the regulation was set in place.

Meanwhile, Rustamzade’s father falls into a threatened group category due to his age and health condition. He just recently had heart surgery.

Although his father has been released since then, Rustamzade is concerned both his father, and himself could be arrested and that threats against his family will continue.

Journalist Khadija Ismayilova wrote her on Facebook that “Police clearly is eager to use these SMS restrictions to harass activists.”